PARDON MY FRENCH offers three types of deliveries. Deadlines run from receipt by PARDON MY FRENCH full payment of the price:

Standard delivery (48 to 72 hours on working days)

It is carried out by Colissimo France without signature at the postal rate in force on the date of the order. See Colissimo prices.

Express Delivery (24h working days)

For all orders placed before 14 p.m. It is carried out by Chronopost 13 France at the rate in force on the date of the order. See Chronopost prices.

If the delivery deadline is exceeded by more than 7 days and not due to force majeure, you can cancel your order by registered letter with acknowledgment of receipt. You will then be reimbursed within a maximum of 30 days.


You have the right to return delivered products if they are defective or not in accordance with your order.

Upon receipt of the returned products and after inspection of them, we will reimburse you within 15 days.

PARDON MY FRENCH undertakes to comply with its legal obligations which appear in the articles extracted from the Consumer Code and the Civil Code.